Reference

Read the Terms Before You Use Your Account

These terms set out what you can expect from bn88 and what we expect from you. Access to the platform, including deposits via bKash, Nagad, and Rocket, is subject to your local law and eligible regions — read this page before using your account.

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bn88 Read the Terms Before You Use Your Account
TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or if you need to raise a dispute about an account action taken under them, contact our support team directly. We handle terms-related queries through the channels below and aim to respond with a substantive answer rather than a form reply.

Live Chat Open the chat widget from any page on bn88 to raise a terms or account query with a support agent during available hours.
Email Support Send a detailed account query to our support address for written records of any terms dispute or account-closure request.
Account Help Centre Browse the account help section for answers to common terms questions, wallet rules, and eligibility conditions before contacting support.
HOW WE OPERATE

How bn88 Handles Your Account Under These Terms

Our obligations under these terms are not one-sided. Here is how we handle the areas that matter most to your account security and data.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. We do not store full wallet credentials — only the registered mobile number used for matching.

Data Retention

We retain account and transaction records for as long as required by applicable regulations in the regions where we operate. You may request a summary of your data via support.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from your browser settings.

Requesting Changes

To update your registered mobile number, wallet details, or to request account closure, contact support with your account ID and the registered bKash, Nagad, or Rocket number.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to accounts, payments, and eligibility in Bangladesh.

Account access is available to adults in regions where the service is permitted under local law. You are responsible for confirming that your use complies with the rules in your area.

We may suspend or permanently close an account that breaches these terms. Any pending withdrawal at the time of closure will be reviewed and processed or returned depending on the nature of the breach.

Yes. Contact support with your account ID and registered mobile number. We will provide a summary of the transaction and account data we hold within a reasonable timeframe.

Withdrawals are matched to the wallet used for the deposit — bKash, Nagad, or Rocket. If the details do not match, support will contact you to verify before releasing funds.

Updated terms are posted on this page with a revised date. Continuing to use your account after a change means you accept the updated version. Check this page periodically.

Send a closure request through live chat or email, including your account ID and registered wallet number. We will confirm closure and advise on any pending balance before processing.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.